How can I contact hollandwinkel.nl ?

by email through sales@hollandwinkel.nl

by mail at the following address:

HollandWinkel.nl
P.O. Box 33
1140 AA Monnickendam
The Netherlands

How can I order?

You have several options in how you can order:

through the website at www.hollandwinkel.nl
by email through sales@hollandwinkel.nl


For inhabitants of the euro zone of the E.U. it is also possible to send an order by email.

You get then of us by means of e-mail an invoice sent with a specified account and our bank account number plus the codes for international payments. Please check the account carefully! No operation costs is calculated concerning international payments in the euro zone if you choose for shared costs. and the payment in Euro.s is performed. If you should send a task by fax then it is for certainty pleasant if you confirm it by means of a e-mail.

Fuer Einwohner der Eurozone der E.U. ist es auch moeglich einen Auftrag durch e-mail zu schicken. Nach Empfang dieser Auftrag wird Ihnen einen Rechnung via e-mail zugeschickt. Bitte controlieren Sie diese Rechnung sorgfaeltig! Auf diese Rechnung finden Sie auch die notwendige Information unserer Bankkonto und codes fuer Internationale Zahlungen, worueber Sie jetz keine extra Kosten mehr zahlen wenn die Zahlung in Euro’s ist. Bitte waehlen Sie option: geteilte Kosten! Es ist moeglich einen Auftrag durch Fax zu schicken, aber bitte bestaetigen Sie es mit einem e-mail!

Si vous pouvez vous passer que la partie du E.U. habite où l'euro est le moyen de paiement, une mission via l'e-mail. Vous obtenez alors de nous via l'e-mail un faktuur envoyé avec une facture spécifiée et notre numéro de compte bancaire plus les codes pour les paiements internationaux. Si vous contrôlez soigneusement la facture svp ! Aucune transaction coûte n'est calculée au sujet des paiements internationaux dans la zone euro si vous choisissez couts partagez, ou shared costs, et le paiement dans Euro.s est effectué.Si vous avez pu envoyer une mission par télécopie êtes alors lui pour la sécurité agréable si vous cela confirme via un e-mail.

Payment

How can I pay for my order?

Hollandwinkel.nl uses the services of Paypal for secure shopping and payment handling on the internet. Through their system various payment methods, including those of popular credit cards such as Visa and Euro/Mastercard are available. It is possible that Paypal’s name (as opposed to HollandWinkel.nl) is mentioned on your credit card receipt). The total cost for the ordered goods and delivery costs may not exceed the amount of 450 Euro's.

Delivery

Who does the delivers of my order?

Most deliveries are made via TNT Post. With a choice between Priority or Standard shipment. The additional costs for delivery are charged on the base of country of destination, the chosen method (priority or standard) and the total weight (included packaging and wrappings) of the order. International compensation Worldpack Special All parcels with a weight over 2 kilogram are shipped via Worldpack Special rates. If a parcel, shipped via Worldpack Special, does not arrive within the time specified, increased with 2-3 weeks for delays, always inform us about it. (No compensation for Worldpack Basic shipments.) An investigation about the delay or non-delivery of the parcel will be started by the Dutch Postal Service in co-operation with the Postal Service in the country of destination. In general such an investigation will take at least 3 months. It is crucial to start this investigation within 6 months after the shipment of the missing parcel, otherwise getting compensation for the loss will not be possible.

Compensation is not always given, there are exceptions. Not every country pays compensation, but most European countries do. Not every country pays compensation, most European countries do.

The total costs for order and delivery may not exceed the amount of 450 Euro's. If this happens, please split your order into two or more orders.

Terms and conditions

All orders are serviced according to the hollandwinkel.nl terms and conditions. If you would like a printed copy of these, you can request a copy by sending an e-mail to sales@hollandwinkel.nl.

Please <a href="http://www.hollandwinkel.com/skin/frontend/default/hollandwinkel/html/termsandconditions_en.htm" _mce_href="http://www.hollandwinkel.com/skin/frontend/default/hollandwinkel/html/termsandconditions_en.htm" target="_blank">click here</a> for terms and conditions.